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Be prepared to discuss specific ways you used your problem-solving skills during phone screens and interviews.Mention Relevant Skills in Your Cover Letter: Look to previous roles—whether in academic, work, or volunteer settings—for examples of challenges you met and problems you solved while carrying out each function.
Examples: Evaluating Alternative Strategies for Reducing Stress, Proposing Diplomatic Solutions to Border Disputes, Selecting Employees to Lay Off During a Business Downturn, Troubleshooting Computer Malfunctions Once a course of action has been decided upon, it must be implemented, along with benchmarks that can quickly and accurately determine whether it’s working to solve a problem.
Plan implementation also typically involves alerting personnel to changes in their standard operating procedures (SOPs).
Prepare to describe how you solve problems: During interviews, be ready to describe situations you encountered in previous roles, the processes you followed to address the problems, the skills you applied, and the results of your actions.
When employers talk about problem-solving skills, they are often referring to the ability to handle difficult or unexpected situations in the workplace as well as complex business challenges.
You don't have to provide a cookie-cutter answer.
Employers are always eager for individuals who can think outside of the box and present new solutions, especially when old ones aren't working.
A teacher might need to figure out how to improve the performance of her students on a writing proficiency test.
A store manager might be trying to reduce theft of merchandise.
In nearly every career sector, problem-solving is one of the key skills that employers seek in job applicants.
It is hard to find a blue-collar, administrative, managerial, or professional position that doesn't require problem-solving skills of some kind.