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Additionally, the problem statement is used to explain what the expected environment looks like.Defining the desired condition provides an overall vision for the process or product.
Once this approval is received, the project team reviews it to ensure everyone understands the issue at hand and what they are trying to accomplish.
This also helps define the project scope, which keeps the project concentrated on the overall goal.
The main purpose of the problem statement is to identify and explain the problem.
This includes describing the existing environment, where the problem occurs, and what impacts it has on users, finances, and ancillary activities.
Many times the problem extends to multiple areas or functions to which the stakeholders, customers, and users are unaware.
They may also be familiar with what is happening on the surface but not necessarily the underlying cause.
A problem cannot be solved if it is not completely understood.
The process of defining the problem is often a group effort.
It is human nature to want to begin working on a solution as soon as possible and neglecting the definition of the true problem to be solved.
However, a poorly defined problem increases the risk of implementing a solution that does not fully meet the expected results.