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“I’m sorry for calling you, but I really needed help,” the boy said. “But this situation of calling asking for homework help — I’ve been in law enforcement for 13 years and I don’t know I’ve ever heard of this happening.” He called her a “dedicated” worker with a big heart. There are better places to call for help with math, he said.
Antonia Bundy was on her regular shift at the 911 dispatch center when she answered a call and heard a small voice on the line. The boy continued: “I had a really bad day.” Bundy is trained to calmly talk to callers during emergency situations such as fires, robberies and shootings so that she can send them help.” she said, according to a tape of the call, cited by the station. One of the math problems — which centered on fractions — was “so hard,” he said.When the dispatcher walked him through how to solve it, he thanked her, and apologized. “[Dispatchers] do receive some oddball requests,” he said.Tip: Sign In to save these choices and avoid repeating this across devices.You can always update your preferences in the Privacy Centre.— Mindy reinhardt (@Mindy Reinhardt) January 28, 2019This is Antonia Bundy, a 911 dispatcher in Indiana.When a 14yr old boy called in despair because he couldn't finish his homework, she could've hung up, laughed, or made him feel worthless. Listen to it here: pic.twitter.com/o4wt5jm14p pic.twitter.com/T2Hd Ze3Cuf— Muhammad Lila (@Muhammad Lila) January 29, 2019 “I never expected it to take off as much as it has,” Bundy said.Some dispatchers might have scolded him for calling 911 and disconnected the line. So she asked him: “Is there a problem you want me to help you with? The boy abruptly hung up before she could tell him that next time he should ask a parent or teacher for help rather than call 911.But it was an unusually slow time at the dispatch center when the call came in at about p.m. “He disconnected before we could get to that point,” Bundy told The Washington Post. Her professor held the child while he taught physics.] The boy, whom police said they weren’t able to identify, was lucky it was Bundy who happened to answer his call.Learn more about how Oath collects and uses data and how our partners collect and use data.Select ' OK' to allow Oath and our partners to use your data, or ' Manage options' to review our partners and your choices.